1-800 Contacts Coupons & Promo Codes September 2024

1-800 Contacts is one of the original direct-to-consumer providers of contact lenses. While it's incredibly easy and convenient to order your contacts online, what really stands out about 1-800 Contacts is its exceptional customer service, led by its Gajillion Percent Promise.

Simply put, 1-800 Contacts understands its customers always come first, and the last thing contact lens shoppers want is a blurry problem with their contacts. That's why your prescription is always in stock and why you get free shipping and free returns. It's why the company offers an online vision exam for easy prescription renewals. All that and more, along with the company's Best-Price Guarantee, and it's clear to see why customers return to 1-800 Contacts over and over, reorder after reorder.

1-800 Contacts Coupons

Coupons for 1-800 Contacts are commonly available. Check here at for all the latest offers, including discounts for first-time orders and dollar-off promo codes on bulk orders. Note that you can stack these coupons with our cashback offer. You can also use Subscribe and Save to get 5% off your order.

Ordering Contacts

To order contacts at 1-800 Contacts, you simply need to locate your lens brand, upload an image of your prescription, and place your order. Once your subscription is confirmed, your order will be shipped. If you don't have your prescription handy, you can use the retailer's Online Vision Exam, or they can contact your doctor on your behalf.

Gajillion Percent Promise

1-800 Contacts wants to make sure it treats all customers right, and its Gajillion Percent Promise is the backbone of its customer service. What's the big deal? The retailer ensures that your prescription is always in stock, and there will be no hidden fees. There is also a best-price guarantee, along with free shipping and free returns on all orders. It even includes free replacement of torn lenses.

Price Match Guarantee

1-800 Contacts provides a best-price guarantee and will match the total price of its U.S. competitors. They'll also match discounts you can get from rebates at competitors. Some exclusions apply, but if you find a lower price elsewhere, just hop on live chat with customer service, and they'll verify your price match eligibility.

Customer Service

1-800 Contacts provides 24/7 support via phone and live chat. Their brand name is their phone number, but for dialing convenience, it's (800) 266-8228. You can also email them at [email protected] or fill out an online form.

Free Shipping

All orders at 1-800 Contacts receive free standard shipping. Expedited shipping options are also available for an additional charge. It's important to know that the retailer will only ship your order once your prescription is confirmed by an image upload or through your doctor.

Free Returns

You can return any unworn contacts to 1-800 Contacts anytime for a refund, credit or exchange. You can also get free replacement of torn lenses. Why might you need to return? Maybe you have a new prescription or want to try a different brand? 1-800 Contacts will honor just about any reason for a refund, and there's no time limit. They even say they'll accept lenses you bought in 2005 or from an entirely different retailer.

Online Vision Exam

You may need to reorder contacts before you've completed your most recent exam. 1-800 Contacts let you renew prescriptions via an online vision exam for $20. It takes about 10 minutes to complete, and all you need is a phone or computer and around 10 feet of space. Note that the online exam is not a comprehensive eye exam.

Vision Insurance

1-800 Contacts is in-network with various vision insurance providers and can bill your insurance directly. For out-of-network providers, they have a claim form to help you apply for reimbursement through your provider.

Subscribe and Save

Running out of contacts is likely the last thing you want to start your day. When you set up automatic deliveries through 1-800 Contacts, you'll get 5% off each order. You can adjust, pause, or cancel your shipments as needed.